Refund & Exchange Policy

We check every order before it ships. Returns and exchanges are accepted when there is a problem with the item.

Damaged, faulty or wrong item

• Tell us within 48 hours of delivery, with clear photos or a short video of the problem.
• The item must be unused and in its original packaging, with everything it came with.
• Once we confirm it, we replace the item or refund it, and we cover the shipping both ways.

After 48 hours: our 6-month warranty

Every product carries our 6-month warranty against manufacturing faults, as shown on its product page. If a fault appears within 6 months of delivery, message us and we will repair or replace the item.

What we can't take back

We do not accept returns or exchanges for a change of mind. These also cannot be returned unless they arrived faulty:

• Masks that have been worn, and temporary tattoos that have been applied.
• Opened packs of gel balls, and used CO2 capsules.
• Items damaged by misuse, drops or modification.

How refunds are paid

• We refund you within 7 working days of receiving and checking the returned item.
• Online payments go back to the card or method you paid with.
• Cash on delivery orders are refunded by InstaPay or mobile wallet. Store credit is available instead if you prefer.

How to start

Email info@angryboystore.com with your order number and photos of the problem, or reach us through our contact page. We will confirm and arrange the pickup.